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Frequently Asked Questions

No, currently you can check out as a guest

We accept all major credit cards with processing via Square, AmazonPay and PayPal.

Shipping varies by item.  Batteries must be shipped via Ground and will ship with UPS Ground or FedEx Ground/Home Delivery

We ship in stock products the same or next business day.  Pre-Orders will ship as available in the order they were received

Due to the custom nature of our products we do not accept returns.  we will provide customer service and support all products we make.  If something is deemed faulty due to a defect within 365 days after product ships a replacement will be arranged.

Email us at admin@epicoffgrid.com, we don't handle requests via phone. We can suspend your service for up to 3 months per calendar year at a reduced rate of $20/mo. When canceling we require 30 days notice to ensure your line can be canceled prior to monthly rebilling.